Traditional Japanese Style Ryokan AwaraOnsen Tsuruya

PRIVACY POLICY

Basic Policy on Protection of Personal Information

Tsuruya Co., Ltd. (hereinafter referred to as "the Company") recognizes that the appropriate protection of personal information relating to customers and officers (hereinafter referred to as "personal information") is a social responsibility. To ensure that our websites and applications can be used with confidence, we are fully committed to handling personal information based on the following policies.

The Company appoints a Personal Information Protection Manager and establishes an appropriate protection system. When collecting personal information, we clarify the purpose of use and use the information within the scope of the consent obtained from the individual. We do not provide personal information to third parties without the consent of the individual. We also respond sincerely to inquiries regarding personal information. To protect personal information from various threats, we implement strict security measures to prevent unauthorized access, loss, misuse, and alteration of information. The Company complies with applicable laws and regulations on the personal information we hold and continuously reviews and improves our practices.

[Purpose of Using Personal Information]
The Company uses personal information for the following purposes:

　・　Provision of products and services
　・　Billing of usage fees
　・　Identity verification and user authentication
　・　Traffic measurement and behavior analysis
　・　Implementation of important notifications related to the service
　・　Responses to inquiries, etc.

[Information Collected and Methods of Collection]
(1) Information collected directly

Name, date of birth, gender, email address, address, service usage history, etc.

(2) Collection of technical information

　・　Device type, device identifier, browser type, referrer, IP address, cookies

(3) Collection of information based on individual consent

　・　Location information, phonebook, email address

(4) Collection of information through integration with external services

　・　User IDs, etc., from external services

[Provision of Personal Information to Third Parties]
In principle, personal information is not disclosed or provided to third parties, except in the following cases:

　・　With the consent of the individual
　・　When requested by public authorities
　・　When required by law
　・　When necessary to protect the rights or property of the Company

[Safety Protection of Personal Information]
The Company implements safety protection of personal information by dedicated staff and ensures the security of the website. We also respond to requests for disclosure of personal information.

[Revision of the Privacy Policy]
The privacy policy is revised as necessary. Significant revisions will be announced on the site.

[Contact for Inquiries Related to Protection of Personal Information]
Tsuruya Co., Ltd.
4-601 Onsen, Awara City, Fukui Prefecture 812-0041, Japan
Phone: 0776-77-2001
Email: info@awara-turuya.jp